Your order will be posted in a plain brown or white envelope, package or box. ALL orders are dispatched discreetly. 3. How quick is delivery? Your order will be processed immediately and we aim to dispatch your item within 24 hours. Your goods should arrive within 7 working days unless you order our express delivery and you'll receive your order the next day. (Next day delivery is temporarily unavailable).
4. Is delivery FREE? Soundsnaughty's Shipping & Handling are Free for orders over £45.00. Otherwise, shipping charges are very reasonable! We know you deserve great shipping that's free or reasonable. UK shipping is only £2.95 with Europe £4.95 and Worldwide shipping at only £9.95. 5. International orders? All international orders (outside of united kingdom) may have to provide further security information before their order is allowed to be processed, these security checks are carried out by SoundsNaughty qualified staff to protect the card owner from fraudulent transactions taking place without their knowledge. 6. What is your return policy? The largest reason for returns of battery operated products is that the batteries are not in correctly. Please be sure to use the right size batteries, and to put the batteries in the right order. If batteries are side-by-side, they should be going in opposite directions. Please try the batteries before contacting us. Manufacturers suggest removing batteries when not in use! Please see full returns policy in our terms and conditions section 4 7. How can I join the Affiliate Program? Do you have your own website? One that attracts visitors? If so, the soundsnaughty.com Affiliate Program is a fabulous opportunity for you to GET PAID (as one of our affiliates likes to say) for giving visitors to your Web site access to the gifts and gear that they love. It's absolutely free and simple to join. Your Web site gets a link to www.soundsnaughty.com - the best site on the Internet for sexy gifts and safe sex gear. You'll earn generous referral fees for customers that purchase from soundsnaughty.com. And you'll earn your customers/visitors eternal thanks! Read all about the soundsnaughty.com affiliate program 8. I Want Your Newsletter (& to stay sexy)! Sign up for soundsnaughty's newsletter. Visiting us often is your own guarantee that you'll stay at least as stunning and charming as you are right now. Here's what you can do: 1. Sign up for the soundsnaughty sex toys and lingerie Newsletter! The team sends an important newsletter that you'll love. 2. Make sure to bookmark the site as one of your favorites. 3. Visit often to check on our Featured Gifts and Specials. You're making your lover feel great and lucky! Enlivening the romance in you is the best gift for yourself and your friends. Thanks for spreading the word. Keeping love on your mind is important! 9. What countries do you ship/deliver to? Andorra, Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, India, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States. 10. Is my credit card privacy safe? Absolutely. Soundsnaughty takes your privacy and card security very seriously. We have a top security certificate to verify the strength of our shopping cart security. Your card info is encrypted, and sent over a secure page. 11. What is soundsnaughty's contact information? Feeling the need to give a shout out to soundsnaughty? Click here for soundsnaughty's contact information! 12. Still can't find it? Need something even sexier? You can e-mail at customerservices@soundsnaughty.com and we will do our best to locate an item of your description. 13. Will my gift arrive for Christmas or bank holidays? Please leave plenty of time for your Christmas orders as this time of year is very busy for us and Royal Mail. 14. Do you guarantee romance? We can guarantee that when you feel confident and sexy, it's easier to find someone equally sexy & wonderful. Believe in yourself - soundsnaughty believes in you! If you've already got that special someone, you'll see that adding Soundsnaughty's gifts will bring adventure and excitement to your relationship. Your own magic is the key ingredient. Take the time to add fun and passion to your love life. It's easier than you think, and it makes for a stellar time and (ahem) effort! 15. Can you deliver between certain times and days? Your order will be processed immediately and we dispatch your item through Royal Mail recorded mail therefore times and dates cannot be guaranteed. 16. The full Address does not show on my order confirmation do you have my full address? Yes we do have your full correct address as you entered it, but we will not send your full address in an email order confirmation for security. 17. Why can't I try on lingerie then return it? Due to the very intimate nature of the products we sell, we feel it wouldn't be right (or hygienic) to resell an item that has already been tried on by someone else. Some online retailers, who accept returns for any reason, will repackage the item and post it out again. 18. What will show on my bank statement after I have paid? Your card will be billed discreetly as Citore Limited.
