1. How do I order?
It's easy to order directly from this Web site right now! Click on any of the categories - Sexy Lingerie to sex toys. You will be presented with specific subcategories and their fabulous products. Click on any of the individual products. Shazam! A detailed page giving you a larger image and valuable information appears. Add great items in the quanitity you desire to your Shopping Cart by clicking the "Add to cart" button.
When in doubt, always add the item to your Shopping Cart! (You can delete the item later if need be, and it saves time in going back for it.)
"View Cart/checkout" is always accessible at the top of your screen. View your Shopping Cart as often as you'd like and then continue shopping. CheckOut when you're ready by clicking "continue" button.
You can return to the home page at any time by clicking the "Home" button at the top left of your screen!
The easiest and fastest way to order is with your credit card. We accepts Visa, Mastercard, maestro, Visa electron, switch, solo and delta cards. Enter all of your information over our Secure Socket Layer (SSL) protocol. You'll enjoy excellent credit card security that has been proven to be as safe as from a traditional retail store.
Credit cards billed discreetly as Citore Limited.
Paying by mail is available, but waiting for post and cheque clearing times will delay your order.
The best way to contact us regarding your order is to E-mail us anytime using customerservices@soundsnaughty.com
2. What will the package look like?
Your order will be posted in a plain brown or white envelope, package or box. ALL orders are dispatched discreetly.
3. How quick is delivery?
Your order will be processed immediately and we aim to dispatch your item within 24 hours. Your goods should arrive within 7 working days unless you order our express delivery and you'll receive your order the next day.
4. Is delivery FREE?
Soundsnaughty's Shipping & Handling are Free for orders over £45.00. Otherwise, shipping charges are very reasonable! We know you deserve great shipping that's free or reasonable.
UK shipping is only £2.95 with Europe £4.95 and Worldwide shipping at only £9.95.
5. International orders?
All international orders (outside of united kingdom) may have to provide further security information before their order is allowed to be processed, these security checks are carried out by Sounds Naughty qualified staff to protect the card owner from fraudulent transactions taking place without their knowledge.
6. What is your return policy?
The largest reason for returns of battery operated products is that the batteries are not in correctly. Please be sure to use the right size batteries, and to put the batteries in the right order. If batteries are side-by-side, they should be going in opposite directions. Please try the batteries before contacting us. Manufacturers suggest removing batteries when not in use!
Please see full returns policy in our terms and conditions section 4
7. How can I join the Affiliate Program?
Do you have your own website? One that attracts visitors? If so, the soundsnaughty.com Affiliate Program is a fabulous opportunity for you to GET PAID (as one of our affiliates likes to say) for giving visitors to your Web site access to the gifts and gear that they love. It's absolutely free and simple to join. Your Web site gets a link to www.soundsnaughty.com - the best site on the Internet for sexy gifts and safe sex gear. You'll earn generous referral fees for customers that purchase from soundsnaughty.com. And you'll earn your customers/visitors eternal thanks!
Read all about the soundsnaughty.com affiliate program
8. I Want Your Newsletter (& to stay sexy)!
Sign up for soundsnaughty's newsletter. Visiting us often is your own guarantee that you'll stay at least as stunning and charming as you are right now. Here's what you can do:
1. Sign up for the soundsnaughty Letter! The team sends an important newsletter that you'll love. Truly.
2. Make sure to bookmark the site as one of your favorites.
3. Visit often to check on our Featured Gifts and Specials.
You're making your lover feel great and lucky! Enlivening the romance in you is the best gift for yourself and your friends. Thanks for spreading the word. Keeping love on your mind is important!
9. What countries do you ship/deliver to?
Andorra, Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, India, Ireland, Italy, Japan, Luxemburg, Netherlands, New Zealand, Norway, Portugal, Syngapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States.
10. Is my credit card privacy safe?
Absolutely. soundsnaughty takes your privacy and card security very seriously. We share a top security certificate to verify the strength of our shopping cart security. Your card info is encrypted, and sent over a secure page.
11. What is soundsnaughty's contact information?
Feeling the need to give a shout out to soundsnaughty? Click here for soundsnaughty's contact information!
12. Still can't find it? Need something even sexier?
You can e-mail at somethingsexier@soundsnaughty.com and we will do our best to locate an item of your description.
13. Will my gift arrive for Christmas or bank holidays?
